Frequently Asked Questions
Below is a list of some of the most Frequently Asked Questions (FAQs) we receive. If the question you have is not answered here, please get in touch by clicking on Contact Us.
NEBOSH does not provide access to scripts after the examination. During the marking of assessments, NEBOSH examiners do not add feedback or comments to the examination script. In addition, NEBOSH does not release the current mark scheme as the questions can still form part of future examinations.
NEBOSH has published a number of documents to assist learners in their revision:
- Individual Learner Feedback – NEBOSH provide individual learner feedback for the following units:
- NG2/IG2/FSC2 – your feedback is sent to you via email following declaration of your result. If you have not received this feedback please contact your Learning Partner directly to request a copy to be resent to you.
- DNI, NDEM2, IDEM2 – feedback is sent by NEBOSH via the email that you registered with, following declaration of your result. If you have not received your feedback by the official result notification date please contact NEBOSH via our contact us form.
- Syllabus Guides – Learners can prepare themselves for an examination by ensuring they have full knowledge of the syllabus. Learners can do this my mapping their course materials to the learning outcomes of the syllabus. Full syllabus guides are available to view and download on the Resources section of the relevant qualification web page. Visit the Qualifications page.
- Examiners Reports and Learner Feedback – Examiners' reports are designed to provide feedback on an assessment and can be used as a revision tool by learners and Learning Partners. NEBOSH has completed a full review of all its qualifications, assessments and associated resources including Examiners' reports. Find out more and download the latest reports: NEBOSH Examiners' Reports and Learner Feedback.
- Digital assessments – we have produced Learner Guides and sample question papers for Certificate-level digital assessments.
- Digital assignment submissions – DNI, NDEM2 and IDEM2 assignments must now be submitted digitally. More information can be found here: Digital assignments for Diploma qualifications.
- Practical assessment – Practical guidance documents for our Award and Certificate-level qualifications are available for all relevant units. These documents can be found in the Qualification section, under the relevant qualification in the resources section.
- Command words – It is important that learners have a full understanding of these words to make sure that when answering questions they answer to the level of detail required, ensuring that the relevant amount of time is spent on each section. View Guidance on command words. Command words are used in our written paper based assessment for the following units:
- Certificate qualifications - GC2, EC1, FC1, IFC1, IOG1 NCC1, ICC1 and NHC1.
- Diploma qualifications – A,B,C, IA, IB, IC and ED1.
Each qualification page has a resources section with useful documents, links and guidance. Visit the Qualifications page to find guidance for your chosen qualification.
NEBOSH does have an Enquiry About Results policy. This allows learners who are unhappy with the mark achieved to request for their assessment to be remarked. Please see our Enquiries About Results Policy and Procedures for more information.
Related questions
How can I gain feedback on my performance to assist with future improvement
If you wish to better the mark achieved on any NEBOSH assessment, you must advise NEBOSH in writing that you wish to do so within one calendar month of the achievement of your final unit. Your final parchment is issued after this date and then the original mark will stand. If the qualification is not yet completed, then the highest unit mark can be used.
If you do advise NEBOSH that you wish to better your mark, please be aware that your final parchment will not be issued until NEBOSH are advised that you are happy with the mark achieved.
The original certificate(s) must be returned to NEBOSH along with a completed replacement certificate request form with the correct payment before the request will be processed.
If the damaged certificate is disposed of before it can be returned to NEBOSH it will be considered destroyed and – see 'My certificate has been lost, can I get a replacement?'.
All Learners or Learning Partners requesting a replacement certificate should read the Policy regarding learners certificates including corrections and reissues.
Related questions
What is the cost of a replacement certificate?
My certificate has been lost or stolen, can I get a replacement?
How do I make a request for a replacement or amended unit Certificate or Qualification Parchment?
The regulatory authorities require that where the original certificate has been lost, stolen or not received the replacement is marked ‘reissue’ and printed with the reissue date. However, the certificate reference number will remain the same as the original.
Once a certificate or parchment has been re-issued the original will no longer be valid. If a lost or stolen original is later presented to NEBOSH for authentication it will be identified as invalid.
Repeated requests for re-issues from the same Learner and/or Learning Partner will be investigated before they are accepted. If evidence of fraudulent and/or negligent activity is found, the incident will be treated by NEBOSH as malpractice and where appropriate, reported to the appropriate authorities.
Please refer to our Policy regarding candidate certificates including corrections and reissues for further information.
Related questions
What is the cost of a replacement certificate?
My certificate has been damaged, can I get a replacement?
How do I make a request for a replacement or amended unit Certificate or Qualification Parchment?
To minimise the risk of fraudulent duplication of Certificates and Parchments they are printed on security paper that includes watermarks and a hologram. Certificates and Parchments are individually numbered. NEBOSH maintains records of all Certificate and Parchments issued and reissued. Once a replacement has been issued, the original Certificate will no longer be valid.
If a lost or stolen original is later presented to NEBOSH for authentication it will be identified as invalid.
For more information see our Policy regarding candidate certificates including corrections and reissues.
Related Questions
My Certificate has been lost or stolen, can I get a replacement?
What is the cost of a replacement certificate?
How do I make a request for a replacement or amended unit Certificate or Qualification Parchment?
Each learning partner must apply individually to ELCAS for approval. The decision to apply is at the Learning Partner’s discretion. For further information, please contact the relevant Learning Partner or ELCAS.
In the event of an Enquiry About Result changing a learner's unit result and/or overall grade, corrected unit certificates and (where relevant) qualification parchment will be issued free of charge.
Even if no change is made to the unit mark, any issued certificates will be re-printed to reflect the EAR declaration date for that unit.
However, the original certificate and/or parchment must be returned by the learner and NEBOSH will not issue replacements until the originals have been received. Replacements for certificates following an EAR will not be marked ‘reissue’.
Please return original certificates to:
Replacement Certificates
NEBOSH
Dominus Way
Meridian Business Park
Leicester
LE19 1QW
NEBOSH is an awarding body approved to offer vocational qualifications. Only institutions with degree-awarding powers such as universities may offer degrees.
Level
The allocation of a qualification ‘level’ is based on the standard, challenge or difficulty of the learning. Using “Qualifications can cross Boundaries”, SCQF Level 10 is comparable to Level 6 in England, Wales and Northern Ireland or Honours Degree standard.
In other words, the level of challenge of a NEBOSH Diploma qualification rated at SCQF Level 10 is considered to be comparable to Honours Degree standard.
Credit
The term ‘credit’ refers to the length or size of the qualification, the amount of time that it would take a typical learner to complete the qualification or learning programme. A UK degree typically takes three years of full-time study, approximately 360 FHEQ credits (3600 hours of learning time) in the Framework for Higher Education Qualifications (FHEQ). Further information on credit in Higher Education can be found on the Quality Assurance Agency for Higher Education's website: QAA.ac.uk.
The total tuition time of (for example) the NEBOSH National Diploma in Occupational Health and Safety) is 243 taught hours with 225 hours of private study and 9 hours of assessment time (477 hours or 48 SCQF credits); much less than a degree. A NEBOSH FAQ regarding SCQF levels and credit can be found here.
The SCQF level and credit ratings of NEBOSH Diploma qualifications can be found on the SQA website.
For these reasons, NEBOSH does not (and would not be permitted) to state that a NEBOSH Diploma qualification is the direct equivalent of a 3-year full-time university degree.
For further information on how to use the “Qualifications can cross boundaries” chart see the FAQ “How should the ‘Qualifications can cross Boundaries’ leaflet be used?"
Related questions
No. The Department for Education (DfE) in England and their counterparts in Northern Ireland, and Wales each have their own strict qualification and technical criteria regarding vocational qualifications that can be offered to 14-19 year olds in schools, in some cases including lists of approved qualifications.
- England: Section 96. Further information can be found on the UK Gov website.
- Wales: Initial Vocational Education and Training (IVETs) for 14-19 year olds and Continuing Vocational Education and Training (CVETs) for 16-19s only
- Northern Ireland: Entitlement Framework.
Normally only qualifications accredited by the Office of the Qualifications and Examinations Regulator (Ofqual) in England and Northern Ireland and the Welsh Government in Wales, in the National Qualifications Framework (NQF) or the Qualifications and Credit Framework (QCF) are eligible for these schemes.
NEBOSH qualifications are accredited by SQA Accreditation in the Scottish Credit and Qualifications and Credit Framework (SCQF).
NEBOSH qualifications are primarily intended for adult (post-19) learners operating in the workplace and have not been designed to meet national technical, funding and other criteria for vocational qualifications that can be offered to 14-19 learners in UK schools.
NB: Based on latest information available (as of October 2014), NEBOSH qualifications do not appear on approved 14-19 vocational qualification lists for schools in England, Wales or Northern Ireland and are not currently eligible to be offered in schools in these countries.
With NEBOSH qualifications not being eligible for, or funded for use, in maintained schools or academies, our understanding is that any activity related to the qualification including tuition, private study or examinations may not normally take place on school premises, during school time or as part of any other school-sponsored activities.
Information provided is offered in good faith and should not be taken to imply eligibility, recognition or acceptance of NEBOSH qualifications to be offered to learners aged under 19 or to be accepted for a pre-19 funding scheme.
Eligibility and funding is normally assessed on a case-by-case basis and may vary according to individual, provider, local and national circumstances and scheme-specific eligibility criteria. Please contact the relevant Learning Partner and/or government agency for the latest information regarding eligibility criteria, which are subject to change.
It is the responsibility of maintained schools and academies to check the suitability and eligibility of qualifications offered on school premises or during school time or school-funded activities with the relevant local authority and/or national education department (England, Wales, Northern Ireland and Scotland).
No liability is accepted by NEBOSH for information provided by external websites or for any decisions made on the basis of information given here.
Department for Education (DfE) – England
Welsh Government
Department of Education Northern Ireland (DENI)
You must register/enrol for a NEBOSH qualification and be certificated under your legal name.
The name which appears on your Unit Certificates and Qualification Parchment is taken from your formal identification. Please check your confirmation of enrolment and examination entry confirmation to ensure that your name is spelt correctly. If your name is recorded incorrectly please inform us of the correct spelling in writing as soon as possible.
Requests for changes to Certificates and Parchments fall into four categories:
- Certificates with naming errors (misspelling etc.)
- Changing name as registered to ‘preferred’ name (e.g. Jonathan James Smith to Jim Smith or vice versa)
- Changing order of names (e.g. reversing surname and first name for certification purposes)
- Name change for legal purposes (e.g. due to marriage or by deed poll)
The rules and timescales governing correcting naming errors and making name changes depend on the type of name change being requested. Further details are set out in the relevant section of the NEBOSH Policy regarding candidate certificates including corrections and reissues.
NB: NEBOSH is obliged to follow regulatory rules in relation to issuing, correcting and reissuing certificates and may be unable to re-issue Unit Certificates/Qualification in all instances.
Related questions
What is the cost of a replacement certificate?
My certificate has been lost or stolen, can i get a replacement?
My certificate has been damaged, can i get a replacement?
How do i make a request for a replacement or amended unit Certificate or Qualification Parchment?