Frequently Asked Questions

Below is a list of some of the most Frequently Asked Questions (FAQs) we receive. If the question you have is not answered here, please get in touch by clicking on Contact Us.

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It may be possible for you to change your examination venue, provided it is before the published closing date for that examination and your course provider is able to accommodate you for your examination at an alternative venue.

You will need to contact your Course Provider, to discuss your requirements. If the published closing date has passed or your request cannot be granted you may be entitled to a refund. For more information on our Refund Policy and Procedure, click here or Alternatively, you can contact our Customer Service Team on +44 (0) 116 2634700 or info@nebosh.org.uk

Related questions

Due to unforeseen circumstances I was unable to attend a NEBOSH examination. Is it possible for my examination registration fee to be refunded?

Can I transfer my registration fee to another sitting?

 

NEBOSH students are not permitted to remove their examination question papers from the examination room.

For security reasons and to meet regulatory requirements, we do not issue electronic copies of NEBOSH Unit Certificates or Qualification Parchments.

If you would like your NEBOSH qualification verifying, this is a service that we do offer. 

To request a  letter of verification to you will need to email our Customer Service Team at info@nebosh.org.uk. A scanned copy of the letter can be provided by email and if you would also like a copy of the letter by post please include your current address.

Related questions

How can I tell if a unit certificate, qualification parchment or a unit result notification is genuine?
How do I check if a person holds a NEBOSH qualification?
How can I verify a persons certificate or parchment?
How do I make a verification request?

 

Prior to registering to undertake a NEBOSH examination or enrolling on to the National or International Diploma your Course Provider will ask you for formal identification. For example; passport, driving licence or identity card.

Unless formally requested NEBOSH will issue Unit Certificates and Parchments using the European naming format. In cases where another naming format is preferred, students must advise their Course Provider when registering to sit their examination.

Changes to the naming format can be made up to 10 days after the result notification date. Any requests made after this time will incur a fee.

Below is an example of the international naming formats NEBOSH is able to undertake.

Title Mr
First Daniel
Surname/family     Peterson

 

International Naming format How your name will show on your certificate and/or parchment
European Daniel Peterson
Chinese
Korean
Malaysian
Chinese
Myanmar
Vietnam
Indonesian
Daniel
Indian V1 Daniel S/O Peterson
Indian V2 P Daniel

 

Further information regarding the re-issuing of Certificates can be found by clicking here.

 

Students do have the opportunity to improve their overall grade by re-sitting the examinations/assessments of our unit-based qualifications. However, students must inform NEBOSH in writing of their intention to re-sit a unit within one month of the date of issue of the result notification for the final successfully completed unit. After this date the original mark will stand and the Qualification Parchment will be issued to you.

If you do notify us that you wish to better your grade, your Qualification parchment will not be issued therefore it is important that once you have re-taken unit/s of a qualification for the purposes of improving an overall grade,  that you inform NEBOSH in writing of your decision to now complete the qualification and receive your qualification parchment.

Related Questions

 

If I re-sit a unit to achieve a higher mark, will this affect the grade of a NEBOSH qualification I took in the past?

 

No, you will be required to show countersigned evidence from a Course Provider that you meet the competencies required for Diploma level qualifications.

NB: Information provided is offered in good faith and should not be taken to imply eligibility, recognition or acceptance of NEBOSH qualifications to be offered to candidates aged under 19 or to be accepted for a pre-19 funding scheme.

Eligibility and funding is normally assessed on a case-by-case basis and may vary according to individual, provider, local and national circumstances and scheme-specific eligibility criteria. Please contact the relevant Course Provider and/or government agency for the latest information regarding eligibility criteria, which are subject to change.

NB: It is the responsibility of maintained schools and academies to check the suitability and eligibility of qualifications offered on school premises or during school time or school-funded activities with the relevant local authority and/or national education department (England, Wales, Northern Ireland and Scotland).

No liability is accepted by NEBOSH for information provided by external websites or for any decisions made on the basis of information given here.

Yes, providing the following conditions are met:

  • the candidate is studying with a NEBOSH-accredited course provider (e.g. FE college or private training provider)
  • NEBOSH receives written confirmation from the provider that all activity undertaken by candidates under 19 related to the NEBOSH qualification will take place outside school premises and outside school hours and outside any other school-sponsored or funded activities
  • This includes tuition, private study, sitting written examinations, undertaking practical assessments or any other activity related to the NEBOSH qualification.

This confirmation is required because NEBOSH qualifications are not eligible or funded for use in maintained schools or academies, so our understanding is no activity related to the qualification including examinations can normally take place at school or during school time or as part of any other school-sponsored activities.

NB: It is the responsibility of maintained schools and academies to check the suitability and eligibility of qualifications offered on school premises or during school time or school-funded activities with the relevant local authority and/or national education department (England, Wales, Northern Ireland and Scotland).

No liability is accepted by NEBOSH for information provided by external websites or for any decisions made on the basis of information given here.

A students examination results/marks are "personal information" within the General Data Protection Regulation (GDPR). NEBOSH has a legal responsibility not to disclose personal information without the written consent of the student.

However, if the student and their sponsor or employer have signed a contract setting out data rights for the sponsor, information can be supplied in accordance with that contract (a copy of the signed contract must be provided with the written request). 

If written and/or evidence of contractual consent has been provided, please note NEBOSH will verify the details of the individual and organisation before information is disclosed. 

Related questions

How can I tell if a unit certificate, qualification parchment or a unit result notification is genuine?
How do I check if a person holds a NEBOSH qualification?
How can I verify a person’s certificate or parchment?
How do I make a verification request?

The Course fees charged by our Course Providers may vary depending on a number of factors.

When choosing a Course Provider and comparing prices, you should ensure that you know what is included in their fees and whether there are any other costs or fees to consider. For example; some Course Providers quote a cost inclusive of the enrolment and registration fees payable to NEBOSH; others require these fees to be paid in addition to the course cost. Some Course Providers include lunch and refreshments or text books in the cost of their course.

Smaller group sizes, additional one-to-one support and marking and feedback on mock examinations all tend to make course fees higher. However a more expensive course in not necessarily better; colleges are often able to access public funding, which may enable them to subsidise fees for their students.

Please see the Where to Study section of our website where there is document that can be used to assist you in selecting the most appropriate Course Provider for you.

Alternatively, you can contact our Customer Service Team on +44 (0) 116 2634700 or info@nebosh.org.uk

Related Questions

 

How do I choose a Course Provider?
What modes of study are available?
Where and when can I study?

How much does it cost to study?

The Construction Skills Certificate Scheme  does accept NEBOSH qualifications as an exemption from the health and safety test of the CSCS cards

For full details of our qualifications that can be accepted, you can use the ‘AQP Search Tool’  by searching 'NEBOSH', on the CSCS website

Successful applicants holding these academic qualifications will be issued with an AQP (Academically Qualified Person) card, which is valid for five years. 

All applicants must have passed the CITB Managerial and Professional (MAP) level Health, Safety & Environment Test within the past two years. 

Further information is available on the CSCS website.