Frequently Asked Questions
Below is a list of some of the most Frequently Asked Questions (FAQs) we receive. If the question you have is not answered here, please get in touch by clicking on Contact Us.
Unit NGC1/IGC1 (of the National/International General Certificate qualifications) and Unit A/IA (of the National/International Diploma qualifications) are separate qualifications assessed at different levels and, therefore, the mark for these units or whole qualification exemption is capped at 45%.
Holders of the National/International Diploma wishing to seek a higher overall mark have the option of taking the Unit NGC1 examination. These learners may choose to register with a Learning Partner for the examination without undertaking the course programme.
Please note this does not apply to the July 2020 specifications of the National and International Diplomas for Occupational Health and Safety Management Professionals.
Related questions
Why can't qualifications achieved over 5 years ago be used as exemptions
The latest qualifications have been designed to cover what a learner needs to know, so we are moving away from exemptions (common units). So general health and safety content is covered in the National or International General Certificate in Occupational Health and Safety. Whereas the specialist qualifications (such as Construction and Fire Certificates) contain content that is relevant to the discipline.
However, learners can continue to register to the 2014 specification of the National and International Certificate in Construction Health and Safety until 31 December 2021*. Learners must be registered to the new specification after this date.
Learners can also continue to register to the 2014 specifications of the National and International Certificate in Fire Safety and Risk Management until 31 December 2021*. Learners must be registered to the new specification after this date.
*This date is subject to change following SQA accreditation of the new/revised specifications.
If you have any further question you can contact our Customer Enquiry Team; Contact us.
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Why can't qualifications achieved over 5 years ago be used as exemptions
Why is my National/International Diploma mark capped at 45% when used as an exemption?
The Patent Office has stated, “Anything done for the purpose of setting or answering an examination does not constitute intellectual property”. Therefore, a learner does not generate intellectual property when completing an examination script.
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NEBOSH does not provide access to scripts after the examination. During the marking of assessments, NEBOSH examiners do not add feedback or comments to the examination script. In addition, NEBOSH does not release the current mark scheme as the questions can still form part of future examinations.
NEBOSH provide individual learner feedback for the following units:
NG2/IG2/FSC2/EMC2 – your feedback is sent to you via email following declaration of your result. If you have not received this feedback please contact your Learning Partner directly to request a copy to be resent to you.
DNI, NDEM2, IDEM2 – feedback is sent by NEBOSH via the email that you registered with, following declaration of your result. If you have not received your feedback by the official result notification date please contact NEBOSH via our contact us form.
For the below units a mark breakdown for your assessment will be sent to you within 2 working days of receiving your Unit Result Notification. The mark breakdown email will be sent directly to the email address we have on your record. Please also check your junk/spam folders.
- EMC1
- FSC1
- NG1/IG1
- CN1/CI1
- DN1/DI1
- DN2/DI2
- DN3/DI3
Alternatively, mark breakdowns for the below units (or the above units that were issued before September 2025) can be requested via your Learning Partner or by contacting NEBOSH directly. This is the only guidance that can be provided. This is a breakdown of the marks the learner has achieved per section and will inform the learner of their performance against each section of the assignment.
Paper Based Exams - IOGC/ED1/Units A/B/C
Under the General Data Protection Regulation all individuals are able to request copies of personal information held both manually and electronically.
NEBOSH will search our databases and provide all the information we hold on an individual. If you are a third party requesting information, NEBOSH will not conduct a search without a completed subject access request form, written authorisation and photocopied identification from the individual.
Each subject access request will be completed within 40 days of receipt.
For further information on how to submit your Subject Access Request see our Subject Access Request policy.
NEBOSH policy is consistent with the General Data Protection Regulation, under which awarding bodies are not legally obliged to provide access to assignments once submitted. Marked assignments contain no information or comments on where improvements might have been attained.
Related questions
How can I gain feedback on my performance to assist with future improvement?
NEBOSH policy is consistent with the General Data Protection Regulation (GDPR) , under which awarding bodies are not legally obliged to provide access to examination scripts.
The General Data Protection Regulation states that “personal data consisting of information recorded by learners during an academic, professional or other examination are exempt
‘Examination’ is defined under the Regulation as including “any process for determining the knowledge, intelligence, skill or ability of a learner by reference to his performance in any test, work or other activity”.
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Am I entitled to see my Diploma assignments under the General Data Protection Regulation (GDPR)?
We cannot transfer your registration fee from one examination sitting to another for any reason.
If you are no longer able to attend your examination and the examination closing date has not passed, we will be able to refund the exam registration fee paid to NEBOSH and you will be de-registered from the examination.
If the examination closing date has passed you will be marked absent at the examination sitting and you will need to re-register for the next available examination sitting and full payment will be required.
NEBOSH does have a Refund Policy and Procedure and you maybe eligible for a refund of up to 70% of your examination fees if the reason you are unable to attend falls inline with the policy.
If you would like to discuss this matter further you can contact our Customer Enquiry Team; Contact us.
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Learners may apply for special consideration if they missed part of the examination due to unforeseen circumstances but not if they were absent from the whole examination. However, please note that any adjustment made for special consideration will always be minor in order to both safeguard the overall marking standard and not to unfairly disadvantage other learners. For this reason, NEBOSH recommends that learners absent for more than 25% of the time allowed should re-take the examination at a later date.
Learners may be eligible for special consideration because of:
- temporary personal illness or accident/ injury at the time of the assessment
- bereavement at the time of the assessment; or bereavement occurring before the time of the assessment, where an anniversary has been reached at the time of the assessment or there are ongoing implications such as inquests or court cases
- serious disturbance during the assessment
- alternative assessment arrangements that were agreed in advance of the assessment that proved inappropriate or inadequate.
All applications are considered on a case-by-case basis.
For more information please see the Policy and procedures for access arrangements, reasonable adjustments and special consideration.
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You can apply for a refund of up to 70% of your examination registration fee (to cover the costs of administration), if your request falls inline with our Refund Policy and Procedure.
Refund claims must be made within one calendar month following the date of the examination by completing the appropriate refund request form. The refund will then be processed within 30 working days of the request being received and the fee will be refunded to the original payment method.
Related questions
Can I change my examination once I have registered?
Can I transfer my registration fee to another sitting?
Does unavoidable absence from an examination entitle me to Special Consideration?