Frequently Asked Questions
Below is a list of some of the most Frequently Asked Questions (FAQs) we receive. If the question you have is not answered here, please get in touch by clicking on Contact Us.
Once an examination has been completed, scripts are sent back to NEBOSH and undergo rigorous standardisation, marking, checking and results determination processes to ensure accuracy and consistency.
Your Results Notification letter(s) will be emailed to you as soon as they are available to you.
The syllabuses of other safety qualifications may not be identical in content or level to the NEBOSH qualification.
We have no input into qualifications awarded by other bodies. It is, therefore, not appropriate for NEBOSH to accept other qualifications.
Related questions
Why can't qualifications achieved over 5 years ago be used as exemptions
Why is my National/International Diploma mark capped at 45% when used as an exemption?
Unit NGC1/IGC1 (of the National/International General Certificate qualifications) and Unit A/IA (of the National/International Diploma qualifications) are separate qualifications assessed at different levels and, therefore, the mark for these units or whole qualification exemption is capped at 45%.
Holders of the National/International Diploma wishing to seek a higher overall mark have the option of taking the Unit NGC1 examination. These learners may choose to register with a Learning Partner for the examination without undertaking the course programme.
Please note this does not apply to the July 2020 specifications of the National and International Diplomas for Occupational Health and Safety Management Professionals.
Related questions
Why can't qualifications achieved over 5 years ago be used as exemptions
The latest qualifications have been designed to cover what a learner needs to know, so we are moving away from exemptions (common units). So general health and safety content is covered in the National or International General Certificate in Occupational Health and Safety. Whereas the specialist qualifications (such as Construction and Fire Certificates) contain content that is relevant to the discipline.
However, learners can continue to register to the 2014 specification of the National and International Certificate in Construction Health and Safety until 31 December 2021*. Learners must be registered to the new specification after this date.
Learners can also continue to register to the 2014 specifications of the National and International Certificate in Fire Safety and Risk Management until 31 December 2021*. Learners must be registered to the new specification after this date.
*This date is subject to change following SQA accreditation of the new/revised specifications.
If you have any further question you can contact our Customer Enquiry Team; Contact us.
Related questions
Why can't qualifications achieved over 5 years ago be used as exemptions
Why is my National/International Diploma mark capped at 45% when used as an exemption?
The Patent Office has stated, “Anything done for the purpose of setting or answering an examination does not constitute intellectual property”. Therefore, a learner does not generate intellectual property when completing an examination script.
Related questions
Individual Learner Feedback
NEBOSH provide individual learner feedback for the following unit assessments:
- NG2/IG2/FSC2/EMC2 (and legacy qualification unit assessments NFC2/IFC2/NCC2/ICC2/NGC2/ICC2) – your feedback is sent to you via email following declaration of your result. If you have not received this feedback please contact your Learning Partner directly to request a copy to be resent to you.
- DNI/NDEM2/IDEM2 – feedback is sent by NEBOSH via the email that you registered with, following declaration of your result. If you have not received your feedback by the official result notification date please contact NEBOSH via our contact us form.
Your Learning Partner will provide individual learner feedback for the following unit assessments:
- INV1/RAW1/WEL1/HSL1/MHR1 - Your course tutor will mark your assessments and provide you with feedback by completing the last column on each form. If you have not received this feedback please contact your Learning Partner directly to request a copy to be resent to you.
Additional resources
NEBOSH does not currently provide feedback for the following unit assessments:
- NG1/IG1/NGC1/IGC1
- FSC1/ NFC1/IFC1
- NC1/IC1/CN1/CI1/NCC1/ICC1
- EMC1
- IOG1
- DN1/DI1, DN2/DI2, DN3/DI3
- ND1/ID1 Part1, ND1/ID1 Parts 2-4, ND2/ID2, ND3/ID3
- EAW1
- MAR1
- PSM1
- MSW1
- HSA1/HSW1
We do however have a number of different revision tools to assist learners in making sure they are fully prepared for their assessment.
These include:
- Syllabus Guides – Learners can prepare themselves for an assessment by ensuring they have full knowledge of the syllabus. Learners can do this by mapping their course materials to the learning outcomes of the syllabus. Full syllabus guides are available to view and download on the Resources section of the relevant qualification web page. Visit the Qualifications page.
- Examiners' Reports and Learner Feedback – Examiners' reports are designed to provide feedback on an assessment and can be used as a revision tool by learners and Learning Partners. NEBOSH has completed a full review of all its qualifications, assessments and associated resources including Examiners' reports. Find out more and download the latest reports: NEBOSH Examiners' Reports and Learner Feedback.
- Digital assessments – we have produced Learner Guides and sample question papers for Certificate and Diploma-level digital assessments.
- Digital assignment submissions – DNI, NDEM2 and IDEM2 assignments must now be submitted digitally. More information can be found here: Digital assignments for Diploma qualifications.
- Practical assessment – Practical guidance documents for our Award and Certificate-level qualifications are available for all relevant units. These documents can be found in the Qualification section under the relevant qualification in the resources section.
- Command words – Command words are now only used in our written paper-based assessment for the following units:
- Certificate qualifications – GC2, EC1, FC1, IFC1, IOG1 NCC1, ICC1 and NHC1.
- Diploma qualifications – A, B, C, IA, IB, IC and ID1.
- Course books – course books are available to purchase for some of our qualifications to help support learners with their studies. These can be purchased from the NEBOSH shop online.
Each qualification page has a resources section with useful documents, links and guidance. Visit the Qualifications page to find guidance for your chosen qualification.
Under the General Data Protection Regulation all individuals are able to request copies of personal information held both manually and electronically.
NEBOSH will search our databases and provide all the information we hold on an individual. If you are a third party requesting information, NEBOSH will not conduct a search without a completed subject access request form, written authorisation and photocopied identification from the individual.
Each subject access request will be completed within 40 days of receipt.
For further information on how to submit your Subject Access Request see our Subject Access Request policy.
NEBOSH policy is consistent with the General Data Protection Regulation, under which awarding bodies are not legally obliged to provide access to assignments once submitted. Marked assignments contain no information or comments on where improvements might have been attained.
Related questions
How can I gain feedback on my performance to assist with future improvement?
NEBOSH policy is consistent with the General Data Protection Regulation (GDPR) , under which awarding bodies are not legally obliged to provide access to examination scripts.
The General Data Protection Regulation states that “personal data consisting of information recorded by learners during an academic, professional or other examination are exempt
‘Examination’ is defined under the Regulation as including “any process for determining the knowledge, intelligence, skill or ability of a learner by reference to his performance in any test, work or other activity”.
Related questions
Am I entitled to see my Diploma assignments under the General Data Protection Regulation (GDPR)?
We cannot transfer your registration fee from one examination sitting to another for any reason.
If you are no longer able to attend your examination and the examination closing date has not passed, we will be able to refund the exam registration fee paid to NEBOSH and you will be de-registered from the examination.
If the examination closing date has passed you will be marked absent at the examination sitting and you will need to re-register for the next available examination sitting and full payment will be required.
NEBOSH does have a Refund Policy and Procedure and you maybe eligible for a refund of up to 70% of your examination fees if the reason you are unable to attend falls inline with the policy.
If you would like to discuss this matter further you can contact our Customer Enquiry Team; Contact us.